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How to Backup your computer online for free

Welcome to the Pittsburgh Tech Guy!  Your local source for good, dependable technical support and information!  Keep up with the latest Tech news here!

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Sunday
Feb222015

Lenovo and the Superfish nightmare..

It's not too often that Lenovo gets dinged for making a bad decision. After all, Lenovo is the top supplier of PCs in the world, and it didn't get there through a series of mishaps. Nevertheless, Lenovo has come under fire for installing hidden software on its consumer laptop and desktop PCs that injects third-party ads on Google searches and websites. Even worse, Lenovo reportedly gave Superfish permission to issue its own security certificates, which allows it to hijack SSL/TLS connections to websites, also known as a man-in-the-middle attack.

Superfish is intended to help consumers find and discover products by analyzing images on the web. The visual search tool could allow you to look up an item you've stumbled upon but might not know the name of, or to find similar products that are perhaps more affordable.

Unfortunately, Superfish has been found to do more than it says. After users complained about it on Lenovo's forums, Lenovo social media program manager Mark Hopkins sought to extinguish the flames by telling users that Lenovo had removed the software, at least for now.

"Due to some issues (browser pop up behavior for example), with the Superfish Visual Discovery browser add-on, we have temporarily removed Superfish from our consumer systems until such time as Superfish is able to provide a software build that addresses these issues. As for units already in market, we have requested that Superfish auto-update a fix that addresses these issues," Hopkins said.

He went on to defend the software and tout its merits, though didn't address complaints that it's injecting its own self-signed certificates and intercepting web traffic, behavior that was confirmed on Twitter by a security engineer at Google.

BBC News spoke with security expert Prof Alan Woodward who described Superfish as being "like Google on steroids." He also said that people have shown it can intercept pretty much anything on the web.

"If someone went to, say, the Bank of America then Superfish would issue its own certificate pretending to be Bank of America and intercept whatever you are sending back and forth," Woodward said.

Users do have the option of declining the software when firing up their laptop or desktop for the first time, though according to The Guardian, some have complained that it installs anyway, and stays installed even if the software is uninstalled.

Sunday
Feb222015

YouTube for Kids App released by Google....Android only for now

YouTube is releasing a child-friendly app aimed at bringing kid-appropriate content to mobile users.

The free YouTube Kids app will be available for download on Android devices only, starting Feb. 23. There is no word on iOS availability.

Designed for smartphones and tablets, YouTube Kids will feature original content from DreamWorks TV, Jim Henson TV, Mother Goose Club, Talking Tom and Friends, and more. And programs from National Geographic Kids, Reading Rainbow, and Thomas the Tank Engine will provide hours of free babysitting.

"At a time when a child's access to media can be overwhelming and filled with empty calories, I'm excited that YouTube Kids is making this commitment to give families a safe environment to spark curiosity while still entertaining," Reading Rainbow's LeVar Burton said in a statement.

Users can browse channels and playlists in four categories: Shows, Music, Learning, and Explore. Or search for topics like seashells or spaceships to find specific videos to feed your kids' curiosity. Keep an eye out for new content from YouTubers Vlogbrothers and Stampylonghead, as well.

"We want kids of all ages—and their grownups—to enjoy our playlists and spark their curiosity to go out in the world and learn more," said Michelle Sullivan, National Geographic Kids' Vice President of Digital.

According to The Wall Street Journal, YouTube exec Malik Ducard is expected to discuss the project more during a keynote at Monday's Kidscreen Summit.

A person familiar with the matter told the Journal that the app is expected to include parental controls. You can, for example, set a timer to limit how much time your children spend on the service.

Sunday
Feb152015

Check Username Availability On Any Social Network

I’ve seen some of the most creative usernames on Reddit, a site that is principally meant to be used anonymously, unless you’re already a celebrity and doing an AMA. Creating a username on Reddit isn’t too hard and you can play around with just about anything until you get something that is available. The same can’t be said for other social networks where if you decide to use a crazy name, people are more likely to be wary of you then to appreciate it. Words like pizza, apple sauce, and banana can’t exactly be used to make new friends. Usernames are turning into a sort of depleting resource and you often have to sit through several sign up attempts or struggle for up to thirty minutes until you find a username that is available when you sign up to one of the more popular services. Meet NameChk, a simple web app that lets you check username availability on dozens of social networks from one place.

 

Visit the app and enter the username you want to use. Click the CHK button and wait.

nameck

The results for some sites come faster than they do for others. You can view which sites it is in the process of checking, which ones it has already checked and found if the username is available or not.


nameck progress results

The great thing about this app is that it has an iOS version as well that you can download from the App Store. The bad thing is that the app is about two years old and doesn’t seem to have been updated since its release.

The web app is still pretty useful, especially if you’re trying to maintain the same username on multiple sites. This app can help you find which name is available on the most networks and you can go with that. Click on the result of any website and you will be redirected to its sign up page.

Visit NameChk

Download NameChk From The App Store

Wednesday
Feb112015

Let Google Check Your Account Security and Receive 2GB of Drive Storage

Free storage is out there for the taking. Earlier today we told you about Microsoft's desire to reward you with 100GB of free OneDrive storage simply for signing up for Bing Rewards. Well, it turns out Google is in a giving mood as well, just to a lesser extent -- in recognition of today being Safer Internet Day, Google will inflate your Drive storage by 2GB just for taking a quick security checkup.

It's a quick and painless procedure that Google says will take you 2 minutes to complete, though when I ran it, I was finished in about 30 seconds -- I needed to verify the phone number associated with my main account. The checkup also gives you a chance to view your recent activity for anything suspicious, as well as disable access for less secure apps and double-check your account permissions.

"While everything stored in Drive is always encrypted in transit and at rest in Google’s custom-built data centers, this checkup ensures you’re making the most of the 24/7 protection you already get from Google. As our way of saying thanks for completing the checkup by 17 February 2015, we’ll give you a permanent 2 gigabyte bump in your Google Drive storage plan," Google says.

You can run the checkup tool at any time, something Google advises doing every so often just to make sure there's no funny business going on.

Ready to give it a go? Just click here.

Tuesday
Feb102015

9 ways to lock down your Android or IOS device BEFORE it gets stolen

You know that icy stab of panic when you suddenly realize your Android phone or iPhone isn't safe in your pocket where it should be?

Sure, features like "Find my iPhone" on iOS or the Android Device Manager can help. But if bad guys have snatched your phone or tablet, they can do a lot of damage before you zero in on its location.

Lock down your iPhone's or Android phone's security settings before it up and disappears. That way, if the worst happens, at least you'll have the grim satisfaction of knowing that whoever swiped your device will have little more than a paperweight on their hands.

Read on for 9 easy ways to shore up your iOS or Android security, starting with a bonus tip...

Bonus: Lock your phone with a passcode, pronto

Here's a tip that's so obvious—well, to me, anyway—that I'm throwing it in as a bonus. Why mention it at all? Because I still run into far too many people who've never bothered to lock their phones or tablets with a PIN, even in an era of Touch IDs (for iOS) and traceable, easy-to-remember "pattern" locks (on the Android side).

Now, if your tablet never leaves your coffee table, that's one thing. (Although... burglars!) But when it comes to your phone—and the emails, numbers, passwords, online banking apps, and other private data sitting in its memory—well, you're nuts if you don't have a lock-screen PIN.

So please, do yourself a favor and set a passcode if you haven't already. For iOS, tap Settings > Passcode (or Touch ID & Passcode, if your iPhone or iPad is Touch ID-ready). For Android, tap Settings > Security > Screen Lock.

And now, for the real tips...

1. Make sure Find my iPhone/iPad and Android Device Manager are up and running

Both Find My iPhone and Android Device Manager can pinpoint your missing devices, lock them remotely, set off their ringers, and even wipe all their data.

But neither of these apps will do you any good if they're not enabled before your gadgets disappear (and yes, they'll disappear, sooner or later).

And believe me, you don't want your first time using Find my iPhone or Android Device Manager to be right after you've lost your phone or tablet.

For Android: Go to your browser of choice, make sure you're signed into Google with the same login as you used to set up your phone or tablet, then visit the Android Device Manager page.

One of two things will happen: either your device's location will pop up onscreen, or you'll be prompted to send a notification to your phone or tablet. Tap the alert on your device to grant permission to Android Device Manager to track your handheld.

For iOS: Tap Settings, iCloud, Find My iPhone (or iPad), and make sure the Find My iPhone setting is enabled. Then sign into iCloud.com on a desktop web browser, click the Find My iPhone icon, and see for yourself whether your devices pop up on the map.

2. Set your device to require a passcode immediately (or almost immediately) after putting it to sleep [Android and iOS]

If you like, you can set your iPhone or Android phone to wake without a passcode after it's recently been unlocked—say, within a few hours or just a few minutes.

Convenient, yes, but wise? Hmmm. For a tablet that usually sits at home, letting it wake without a passcode within an hour or so of being unlocked is probably OK.

For the phone in your pocket, though, five minutes or less without needing a passcode is a smart move. Personally, though, I don't allow any of my iOS or Android phones to unlock without a passcode, ever.

Here's how to see—and perhaps strengthen—your own "wake without passcode" settings.

For Android: Tap Settings > Security > Automatically lock, then pick a setting: anywhere from 30 minutes to immediately. Among the choices: 30 seconds or even just five seconds, a nice compromise between convenience and security.

For iOS: Tap Settings > Passcode > Require Passcode, then make your choice, from immediately to four hours. Note: if you're using Touch ID to unlock your iPhone or iPad, "Immediately" is the only "Require Passcode" setting that appears.

3. Block access to Control Center [iOS]

Starting with iOS 7, both iPhones and iPads have shipped with Control Center, a handy slide-up window that gives you quick access to your device's Wi-Fi and cellular settings, media controls, alarms and timers, and the camera.

Because you can access it from the lock screen, Control Center makes it easy to put your iPhone into "Do Not Disturb" mode without entering a passcode, or switch on "Airplane mode" before your flight takes off.

Unfortunately, Control Center also makes it easy for anyone to mess with your iPhone's or iPad's camera, alarm clock or wireless settings—even allowing, say, a thief to put your stolen iPhone into airplane mode, rendering the Find My iPhone app useless.

My recommendation: Block access to Control Center from your iDevice's lock screen. No, you won't be able to flip on "Do Not Disturb" with a flick and a tap anymore, but better safe than sorry.

Tap Settings > Control Center, then switch off the "Access on Lock Screen" setting.

4. Use a stronger PIN, or a straight-up password [Android and iOS]

There's nothing stopping you from upping the security ante with a longer PIN, or even a full-on password.

On an Android phone, you can create numeric PINs or alphanumeric passwords up to 16 characters in length, more than enough to stump casual crooks (assuming, of course, you don't pick a password like "password123456789").

Meanwhile, I tried creating a 50-character password on my iPhone, and iOS didn't stop me. Whether you really want a 50-character password is up to you, but the option is there for the taking.

Here's what you do...

For Android: Tap Settings > Security > Screen lock, tap either PIN or Password, then follow the steps.

For iOS: Tap Settings > Passcode, then disable the Simple Passcode option. Once that's done, you'll be prompted to create and verify a new passcode.

5. Encrypt your data [Android]

Good news for recent buyers of new Android phones or tablets with Lollipop (the latest version of Android) pre-installed: The data on your device is already encrypted, rendering it well-nigh indecipherable until it's unlocked with your passcode.

Older Android phones and tablets, however—including those that have been updated to Lollipop—don't have encryption turned on by default. Switching it on is a simple matter of a few taps, but it could take anywhere from half an hour (in my case) to several hours before all your data is fully encrypted, and you won't be able to use your phone or tablet during that time. You'll need to keep your phone plugged into its charger during the entire process.

Ready: Tap Settings > Security > Encrypt phone, then tap the final confirmation button.

Careful, though: Google warns that you could lose "some or all" of your data if you abort the encryption process midway through. And if you want to go back and turn off data encryption, you'll have to wipe your phone completely to do so.

6. Turn on Activation Lock [iOS]

Of course, plenty of phone thieves couldn't care less about your personal data. All they want to do is wipe and sell your precious handset.

A new iOS 8 feature called Activation Lock, however, will prevent anyone without the proper passcode from reactivating a lost iOS device, essentially turning it into an impeccably designed paperweight.

Pretty clever, but Activation Lock only works if you have "Find my iPhone" or "FInd my iPad" enabled on your device. To make sure, follow these (hopefully familiar) steps: Tap Settings > iCloud > Find my iPhone (or iPad), then make sure Find my iPhone/iPad is switched on.

7. Put your name and contact info on the lock screen [Android]

If your phone or tablet somehow manages to go missing, you can always use the handy Android Device Manager to lock your device and flash a "rescue" message on the lock screen. With any luck, a Good Samaritan will find your handset and get it back to you.

It's a smart idea, but what if your lost Android phone or tablet is in Airplane mode or otherwise out of wireless range? If that happens, sending a rescue message with your name and number won't do much good.

Instead, try this: Add a message to your device's lock screen now, before it gets lost—a message with your name, a phone number (not the number of your missing mobile, of course), an email address, or another reliable means of reaching you.

Just tap Settings > Security > Owner info, and enter the text of the message. On pre-Lollipop phones, you'll also need to check the box next to Show owner info on lock screen.

8. Set your iPhone/iPad to send a "ping" to Apple just before its battery dies [iOS]

Here's the last gasp for a missing iPhone or iPad that's run out of juice, leaving it unable to send a "ping" to Find My iPhone. Tap Settings > iCloud > Find my iPhone (or iPad), then switch on the Send Last Location setting.

As the fine print below the setting points out, your handheld will send out a final ping—complete with location data—to Apple's servers, so at least you'll know where your iPhone or iPad was before it died.

9. Hide notifications from the lock screen [Android "Lollipop" and iOS]

Lock-screen notifications make for an easy way to check your e-mail, text messages, calendar events, and other mobile goings-on without having to unlock your iPhone or Android phone.

Unfortunately, they also make it easy for perfect strangers to read your messages and otherwise take a peek at your digital life.

If you don't want just anyone—and particularly smartphone thieves—combing through your notifications, you might want to preemptively hide them from your lock screen.

For Android "Lollipop": Tap Settings > Sounds and notification, then tap the When device is locked setting. From here, you can choose from three options: Show all notification content, Hide sensitive notification content (which, for example, still flashes alerts for new email but doesn't display subject lines or contents), and Don't show notifications at all.

For iOS: Unfortunately, hiding all notifications from the lock screen isn't nearly as easy on iOS as it is for Android. Essentially, you're going to have to check each app that offers notifications and see if lock-screen notifications are enabled—ugh. Tap Settings > Notifications, tap an app in the Include list, and make sure Show on Lock Screen isn't switched on

Tuesday
Feb102015

Never use Google to find a tech support number

 Straight from CNET.com, a article you should pay attention to if you ever need to look for a phone number.

hp-tech-support-fakes.jpgCan you spot the real HP support number? Surprise: Every single one is a third-party company itching to charge you money. Screenshot by Rick Broida/CNET

It sounds harmless enough: The printer won't print, so you hit up your favorite search engine and look for a tech-support number for the printer manufacturer. That's the fastest way to find it, right?

Allow me to relate a true tale that was just shared with me:

[I was] having trouble printing from my laptop to our HP wireless printer, which until a couple days ago was working just fine. Called HP help line and had the most bizarre experience. Previously, when I first installed the printer, I had the best help-line call ever and we were able to solve the problem. This call was among the worst.

The technician hooked into my PC remotely, downloaded a program that was checking for errors, etc., then proceeded to try to sell me their annual service for PC repair, etc., for "only" $199 per year. I could not get the guy off the phone. In fact, after telling him to get the hell out of my computer and hanging up on him, he called me back and harangued me for using bad language and demanding to know how I was going to get my computer fixed without their assistance!

Wow, that's a pretty damning indictment of HP tech support. Except, as you've probably guessed by now, this user hadn't reached HP at all. Instead, he'd searched for "HP tech support" or some variation of it and called the first number he'd found. Pretty easy mistake to make, especially if you're agitated with your computer or printer and don't pay close attention to the search results.

Same exact thing happened to my dad last year: He needed tech help with something, searched for a support number and ended up with a third-party support company that offered remote help -- and a hefty bill to go with it.

The moral of both stories: When you need help with a tech product, don't use a search engine to find a support number. Instead, head directly to the company's Web site, then click the Support link to find the number you need. It may take a bit longer, but it's the best way to be sure you don't fall into this trap.

Update: Like many people, I frequently use "Google" as a verb, hence this post's headline. It seemed clearer than "Why you should never use a search engine for tech-support numbers." But I recognize the disconnect in showing a Yahoo screenshot, especially when Google itself is actually better at returning valid support-number search results.

Indeed, as shown in the screenshot below, a Google search for "HP tech support" returns a large HP logo and accurate phone number -- no doubt easier to spot than the ads above it. For the record, my feeling is you shouldn't use Bing, Google or Yahoo if you're looking for tech support for a particular company. You should go to that company's website.

 

hp-tech-support-google-search.jpgGoogle does a little better at steering you to the correct number, but still shows misleading ads. Screenshot by Rick Broida/CNET
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About the author

Rick Broida has written about business and consumer technology for nearly 25 years. He is the author of more than a dozen books, including "The Cheapskate Rules: 21 Easy Money-Saving Tech Secrets." He also writes for CNET's iPhone Atlas and How-To blogs.

 

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