Windows 7 Remote Assistant Feature

Spent about 10 minutes online today with a customer from Georgia with a sound card issue.  There are many remote access programs on the market, many very good, but I cannot imagine many being more simple and easy to use than the built in program in Windows 7, Remote Assistant.  You can connect and control a friend's computer in minutes.  Note, it is only available for those using Windows 7.  You can find it in the Maintenance folder under your "all programs" from your start menu.