When the PC is down, who do you think to call first?

This is an awkward question for me, because I would call myself, but I understand that many are unaware of tech guys like me and others in the areas who do a good job.  Check out this article that details how many think of the G**k Sq**d from B*st B*y (sorry, no free google juice from me) first.  If you do not know of a local tech guy, you think of the big box stores first.   I will excuse myself from the conversation, as far as rendering an opinion, you can read the...delightful stories from other customers of the infamous service.

The 9 confessions of a former geek squad member is great reading, albeit scary if you have ever used the service.  Take it with a grain of salt as it may well be just a disgruntled ex-employee, but it is very accurate from my experience with dealing with ex-customers of the service.