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Thursday
Feb142013

Do Not call me to repair a Microsoft Surface Pro Tablet..

Popular do-it-yourself website iFixit today gave Microsoft's Surface Pro tablet the lowest-possible repair score, just 1 out of a possible 10, after spending hours getting the device open.

"The Surface Pro received a 1 out of 10 score on our repairability scale -- the worst any tablet has ever received," said Miroslav Djuric, iFixit's chief information architect, in an email Wednesday. "The display assembly is anchored down with the most adhesive we've ever seen on a small device. In fact, it took us well over an hour to figure out how to get inside -- an iFixit first."

Microsoft introduced the Surface Pro in mid-2012, but started selling it only last Saturday, Feb. 9. Within hours, the $999 128GB configuration sold out. The $899 model with 64GB of storage space, however, remains in stock on Microsoft's online store.

The Surface Pro iFixit tore apart was the latter; presumably the 128GB model differs only in the SSD's (solid-drive storage) number of gigabytes.

The tear-down experts encountered copious amounts of adhesive that fixed the display and battery to the case. "We tried every method we could think of to free the screen, including cutting the adhesive, to no avail," iFixit said in the step-by-step notes documenting the disassembly. "This Pro requires a pro method. Thankfully, we have one: We call it the 'Heat-It-Up-and-Poke-It-Till-It-Does-What-We-Want' method."

Djuric knocked the battery adhesive, too. "We don't understand the point of heavily-glued batteries. This kind of planned obsolesce is completely unnecessary," he wrote.

In short, if it took them that long, I'm not even touching it, lol.

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