Some of the best customer service - Amazon

Recently I found out that the app that I used for my security token for Amazon Glacier was lost.  What this means is that I was locked out of my Glacier account.  For those who did not click on the link, Glacier is an Amazon online backup solution that costs pennies per GB for storage, primarily designed for long term backup storage.  Back to the story.  So I click on a link that would assist my into getting into my account, essentially removing the security token.  At 1:50 AM, I send an email requesting assistance.  The immediate reply is that somebody would call me within 15 minutes ( a feat that I seriously doubted).  I know why I doubted it, they called back within 5 minutes and less than 5 minutes later, my problem was solved.  Imagine, technical support that worked and that was quick and fast.  Oh, yes, the person was not from India either.